These Terms of Service ("Terms") govern your access to and use of the websites, applications, platforms, tools, content, communications, and related services operated by GridHome Group LLC ("GridHome Group," "we," "us," or "our"), including services made available under the GridHome Group, LocalProRepairs, TradeHomeBase, and TradeFieldWork brands, including gridhomegroup.com, localprorepairs.com, tradehomebase.com, tradefieldwork.com, and any related webpages, hosted applications, communications, and support services we make available (collectively, the "Services").
By accessing or using the Services, creating an account, starting a subscription, or otherwise using any part of the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not access or use the Services.
1. Acceptance of Terms
By creating an account, accessing, or using the Services, you represent that you have read, understood, and agree to these Terms and our Privacy Policy.
If you are using the Services on behalf of a company, contractor, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, "you" includes both you and that entity.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding contract to use the Services.
You may use the Services only in compliance with applicable law.
3. Description of Services
GridHome Group provides software, digital tools, educational content, and related resources for construction-related workflows, contractor operations, homeowner education, and project planning.
LocalProRepairs provides educational and planning resources, including repair cost guides, hiring checklists, maintenance information, resource finders, calculators, planning tools, and budget estimation tools.
TradeHomeBase provides residential construction and project management software, including tools for estimating, proposals, project documentation, job management, invoicing, document handling, homeowner-contractor collaboration, and related workflows.
TradeFieldWork provides construction management software for trade contractors and project teams, including tools for bids, estimates, proposals, project documentation, RFIs, submittals, change orders, invoicing, closeout, document management, and related operational workflows.
Features, functionality, and availability may vary by product, subscription plan, configuration, geography, or user role. We may update, modify, add, or remove features from time to time.
4. Platform Role; No Construction or Professional Services
GridHome Group provides software, digital tools, and informational resources only.
GridHome Group is not a contractor, subcontractor, supplier, architect, engineer, construction manager, project manager, inspector, insurer, surety, broker, payment intermediary, employer of any user, attorney, accountant, tax advisor, financial advisor, safety consultant, code consultant, licensing advisor, or other licensed professional.
We do not:
- perform construction, repair, maintenance, inspection, engineering, architectural, legal, insurance, tax, accounting, financial, safety, OSHA, code, licensing, or professional services;
- supervise projects, contractors, workers, jobsites, inspections, permits, repairs, or safety conditions;
- guarantee project completion, quality, legality, safety, code compliance, permit compliance, licensing status, insurance coverage, qualifications, pricing, scheduling, workmanship, or outcomes;
- verify the identity, background, licensing, bonding, insurance, references, qualifications, or credentials of users unless we expressly state otherwise in writing;
- provide legal, tax, accounting, insurance, architectural, engineering, inspection, safety, OSHA, building code, licensing, real estate, or other professional advice; or
- act as a party to any agreement between homeowners, contractors, subcontractors, suppliers, customers, project participants, or other users.
Any bid, estimate, proposal, contract, invoice, schedule, communication, change order, RFI, submittal, closeout document, or other document created, transmitted, stored, or managed through the Services is solely the responsibility of the users involved.
Any agreement formed through or in connection with the Services is solely between the relevant parties, not with GridHome Group.
5. Informational Content Disclaimer
Content provided through LocalProRepairs or any educational, estimation, budgeting, workflow, template, resource finder, calculator, checklist, or guidance feature of the Services is for general informational and planning purposes only.
It is not professional advice and should not be relied on as a substitute for independent judgment or advice from qualified professionals.
You are solely responsible for evaluating and verifying any information before acting on it.
6. No Legal Document Review or Legal Drafting
Any contract, clause, template, checklist, automated draft, document analysis, suggested language, state resource, lien-related resource, waiver-related resource, dispute-related resource, or legal-process-related information made available through the Services is provided for general workflow, education, and documentation purposes only.
GridHome Group does not draft legal documents for users, review documents for legal sufficiency, determine enforceability, interpret contract rights, calculate legal deadlines, preserve claims, advise withholding payment, advise termination, advise filing complaints, advise pursuing claims, or advise users what legal action to take.
Users are responsible for having contracts, notices, lien documents, waiver forms, dispute documents, payment documents, and other legal or legal-adjacent materials reviewed by qualified counsel before use.
7. No Emergency or Safety Reliance
The Services are not intended for emergency use or urgent safety decisions.
If you believe there is an emergency, immediate danger, gas leak, electrical hazard, fire risk, structural concern, active water leak, carbon monoxide concern, injury, unsafe jobsite condition, or other urgent issue, contact emergency services, the appropriate utility provider, local authority, or a qualified professional.
Do not rely on the Services as a substitute for professional inspection, diagnosis, repair, code review, engineering review, insurance review, legal advice, or safety evaluation.
8. Accounts and Registration
To access certain features, you may need to create an account.
You agree to:
- provide accurate, current, and complete registration information;
- keep your information updated;
- maintain the confidentiality of your login credentials;
- promptly notify us of any unauthorized use of your account or suspected security incident; and
- accept responsibility for activity that occurs under your account, whether or not authorized by you, to the maximum extent permitted by law.
If your account is created for an organization, the organization may designate administrators who can manage user access, settings, data, content, and permissions for that account.
9. Subscription, Billing, and Payment
Certain Services may require a paid subscription or other paid fees.
By purchasing or subscribing, you agree to:
- pay all fees, charges, and applicable taxes disclosed at the time of purchase;
- provide and maintain valid billing information;
- authorize us and our payment processors to charge your payment method for recurring subscription fees and other amounts you authorize; and
- remain responsible for all charges incurred under your account.
If a subscription automatically renews, we will disclose the renewal terms, billing frequency, cancellation method, and material pricing terms at or before purchase.
By purchasing a renewing subscription, you authorize recurring charges until cancellation.
You may cancel through the method made available in your account, by contacting us at contact@gridhomegroup.com, or through any other cancellation method required by applicable law.
Cancellation will take effect at the end of the then-current billing period unless the purchase terms or applicable law require otherwise.
Except as required by law or expressly stated in the applicable order, checkout page, subscription plan, or written agreement, fees are non-refundable and we do not provide credits, refunds, or prorated refunds for partial billing periods, unused seats, unused features, downgrades, or cancellations that take effect before the end of a billing period.
We may change pricing, plans, or billing terms on reasonable advance notice.
10. Free Trials and Promotional Offers
If we offer a free trial or promotional pricing, the specific terms of that offer will be disclosed at sign-up.
Unless we state otherwise, a free trial or promotional offer may automatically convert to a paid subscription at the end of the trial or promotional period unless canceled before then.
We may modify or terminate promotions at any time, subject to applicable law.
11. Electronic Communications
You consent to receive communications from us electronically, including emails, notices within the Services, account messages, billing notices, product updates, security notices, legal notices, and administrative communications.
You agree that electronic notices satisfy any legal requirement that such communications be in writing, except where applicable law requires a different method.
The Services may allow users to exchange documents, approve workflows, send messages, or indicate approval electronically. Unless we expressly provide a dedicated electronic signature feature, the Services are not intended to serve as a regulated electronic signature platform, and users are responsible for determining whether their approval process satisfies applicable legal requirements.
12. Your Content
"Your Content" means data, files, documents, images, photos, text, messages, forms, contracts, project records, estimates, proposals, invoices, RFIs, submittals, change orders, closeout records, communications, and other materials that you or your authorized users upload, submit, generate, transmit, or store through the Services.
You retain ownership of Your Content, subject to the rights you grant to us in these Terms.
You grant GridHome Group a limited, non-exclusive, worldwide, royalty-free license to host, copy, store, transmit, display, modify as technically necessary, process, and create technical copies of Your Content solely to:
- provide, maintain, secure, and improve the Services;
- operate account, workspace, project, communication, document, and workflow features;
- prevent fraud, abuse, misuse, or security incidents;
- provide support requested by you;
- comply with law or valid legal process; and
- enforce these Terms.
You are solely responsible for Your Content and for obtaining all rights, notices, permissions, and consents necessary for us to process it as contemplated by these Terms.
You represent and warrant that Your Content and your use of the Services will not violate applicable law, contract terms, confidentiality obligations, intellectual property rights, privacy rights, publicity rights, employment obligations, or other third-party rights.
Do not upload confidential, legally privileged, regulated, or sensitive information unless you understand who can access it and have authority to share it.
13. Customer Responsibilities
You are solely responsible for:
- your business operations, projects, jobs, bids, proposals, contracts, invoices, communications, documents, and workflows;
- compliance with construction, employment, safety, permitting, licensing, tax, consumer protection, privacy, data protection, advertising, payment, and other laws applicable to your business;
- the accuracy, completeness, legality, and enforceability of documents and information you create, upload, send, store, or use through the Services;
- obtaining any required notices, authorizations, and consents from your employees, subcontractors, customers, homeowners, vendors, project participants, and other individuals whose information you submit to the Services;
- configuring user permissions, workspace access, document sharing, and project roles appropriately;
- maintaining your own copies and backups of critical business information; and
- independently reviewing any template, automated draft, estimate, recommendation, workflow output, calculation, or document generated through the Services before use.
14. Automated Features
Certain features may provide automated outputs, such as estimates, budget ranges, scheduling suggestions, text generation, document analysis, classifications, summaries, workflow recommendations, checklists, or planning outputs.
These outputs are provided for convenience and informational purposes only. They may be incomplete, inaccurate, outdated, or unsuitable for your circumstances.
You are solely responsible for reviewing, validating, editing, and approving any automated output before relying on it, sharing it with others, using it in a project, or making business decisions based on it.
15. Data Processing Roles
For personal data we process for our own business purposes, including account administration, billing, customer support, security, fraud prevention, product analytics, legal compliance, and service administration, GridHome Group acts as an independent controller, business, or equivalent role under applicable law.
For customer-submitted personal data that we process solely on behalf of a customer in providing the Services, GridHome Group acts as a processor, service provider, contractor, or equivalent role under applicable law.
You are responsible for determining whether your use of the Services requires notices, consents, contractual terms, data processing agreements, or other compliance measures under applicable privacy or data protection laws.
If required by law or mutually agreed, the parties may enter into a separate data processing addendum.
16. Acceptable Use
You may not, and may not permit any other person to, use the Services to:
- violate applicable law, regulation, or court order;
- infringe, misappropriate, or otherwise violate third-party rights;
- upload or transmit malware, viruses, ransomware, spyware, or other malicious code;
- interfere with, disrupt, or compromise the integrity, availability, or security of the Services;
- access or attempt to access non-public areas of the Services, other users' accounts, or related systems without authorization;
- reverse engineer, decompile, disassemble, or attempt to derive source code from the Services except to the extent prohibited by law;
- scrape, crawl, index, mine, copy, harvest, or extract data from the Services by automated means without our prior written consent;
- use the Services to create, train, or improve a competing database, software product, artificial intelligence model, automated system, or similar product using our content, interface, design, workflows, or non-public outputs;
- send spam, deceptive messages, unlawful marketing communications, or unauthorized solicitations;
- upload content that is unlawful, defamatory, fraudulent, harassing, abusive, obscene, discriminatory, threatening, or infringing;
- impersonate any person or entity;
- misrepresent your affiliation with any person, contractor, business, agency, or organization;
- submit fake reviews, false ratings, deceptive testimonials, manipulated feedback, or misleading endorsements;
- harass, defame, threaten, or harm contractors, homeowners, users, or third parties; or
- use the Services for any purpose outside their intended functionality.
17. Reviews, Ratings, Testimonials, and Feedback Features
If the Services allow reviews, ratings, testimonials, referrals, comments, contractor feedback, or similar features, you may submit only truthful content based on your actual experience.
You may not submit fake reviews, reviews on behalf of another person without authorization, undisclosed paid or incentivized reviews, manipulated ratings, misleading testimonials, or content designed to misrepresent a business, contractor, product, or service.
We may remove, reject, limit, or moderate reviews or feedback that we believe violate these Terms, our content standards, platform policies, or applicable law.
Nothing in these Terms is intended to restrict truthful reviews protected by applicable law.
18. Third-Party Services
The Services may interoperate with, integrate with, or link to third-party services, including payment processors, cloud infrastructure providers, email providers, communications tools, government resources, mapping tools, analytics tools, advertising tools, and external applications.
Your use of third-party services is governed by those third parties' terms and privacy practices, not ours.
We are not responsible for third-party services, including their performance, availability, security, legality, accuracy, content, or data practices.
19. Payment Processing
Payments are processed by third-party payment providers.
We do not store full payment card numbers on our own systems.
We are not responsible for errors, delays, chargeback decisions, bank processing issues, payment-card network issues, or disputes caused by payment processors or financial institutions.
20. Intellectual Property
The Services, including all software, code, user interfaces, designs, text, graphics, logos, audiovisual content, compilations, databases, calculators, guides, checklists, templates, workflows, and other materials provided by us, are owned by or licensed to GridHome Group and are protected by intellectual property and other applicable laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services during the applicable subscription term or permitted access period, solely for your internal business use or personal use, as applicable.
Except as expressly permitted by us in writing, you may not copy, reproduce, modify, distribute, sell, sublicense, lease, publicly display, publicly perform, republish, or create derivative works based on the Services.
GridHome Group, LocalProRepairs, TradeHomeBase, TradeFieldWork, and their associated names, logos, branding, trade dress, and product identifiers are trademarks or trade names of GridHome Group LLC or its affiliates.
You may not use them without our prior written consent.
21. Feedback
If you provide suggestions, comments, enhancement requests, ideas, or other feedback regarding the Services, you grant us a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, modify, disclose, reproduce, distribute, commercialize, and exploit that feedback for any lawful purpose without restriction or compensation to you.
22. Service Availability; Changes; Beta Features
We do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times.
The Services may be unavailable due to maintenance, outages, upgrades, capacity limits, third-party failures, security incidents, or events beyond our control.
We may modify, suspend, or discontinue any part of the Services at any time.
We may designate certain features as alpha, beta, pilot, early access, preview, or similar.
Those features may be incomplete, may change materially, may contain errors, and are provided on an "as is" basis with no service commitments.
23. Security and Backups
We will use commercially reasonable measures to protect customer account data and Your Content in our possession from unauthorized access, use, alteration, or disclosure.
You acknowledge that no method of storage or transmission is completely secure.
You remain responsible for keeping your own copies and backups of critical information.
24. Suspension and Termination
We may suspend or terminate your access to the Services if:
- you violate these Terms;
- you fail to pay amounts due;
- your use of the Services creates security, legal, operational, or reputational risk;
- we are required to do so by law or legal process;
- your account is inactive for an extended period; or
- we discontinue the relevant Service.
You may stop using the Services at any time. Cancellation of a subscription does not automatically delete Your Content unless the applicable product functionality, plan terms, or law requires otherwise.
After termination or expiration, we may retain Your Content for a limited period for retrieval, backup, legal compliance, security, dispute prevention, and operational purposes, and then delete or de-identify it according to our retention practices.
25. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
GRIDHOME GROUP DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, GRIDHOME GROUP DOES NOT WARRANT THAT:
- the Services will meet your requirements or expectations;
- the Services will be uninterrupted, timely, secure, error-free, or available at all times;
- any data, output, estimate, budget range, recommendation, template, checklist, resource, calculation, automated output, or document generated by the Services will be accurate, complete, current, enforceable, compliant, or suitable for your needs;
- any contractor, homeowner, subcontractor, customer, vendor, service provider, user, government resource, or third party will perform as expected;
- any project will be completed, safe, code-compliant, insured, licensed, properly priced, or successful; or
- any defects or errors will be corrected.
26. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDHOME GROUP AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, PROJECT DELAY, COST OVERRUN, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
WITHOUT LIMITING THE FOREGOING, GRIDHOME GROUP WILL NOT BE LIABLE FOR CLAIMS ARISING FROM:
- reliance on guides, checklists, calculators, estimates, recommendations, automated outputs, state or local resources, templates, documents, or other informational content;
- decisions to contact, evaluate, hire, not hire, pay, not pay, retain, terminate, report, or make a claim involving a contractor, homeowner, subcontractor, supplier, customer, vendor, project participant, or service provider;
- project pricing, project delays, quality issues, code violations, permit issues, licensing issues, safety issues, injuries, insurance issues, payment disputes, lien issues, property damage, construction defects, or other project outcomes;
- the acts, omissions, statements, services, pricing, availability, quality, licensing, insurance, or conduct of any third party;
- Your Content or documents generated, uploaded, stored, shared, or transmitted through the Services;
- unauthorized access to or alteration of Your Content, except to the extent liability cannot be limited under applicable law; or
- your use of or reliance on third-party links, integrations, agencies, contractors, resources, websites, or services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDHOME GROUP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO GRIDHOME GROUP FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
Nothing in these Terms excludes or limits liability to the extent it cannot be excluded or limited under applicable law.
27. Indemnification
You agree to defend, indemnify, and hold harmless GridHome Group and its officers, directors, members, employees, contractors, licensors, service providers, and agents from and against any claims, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- your misuse of the Services;
- Your Content;
- your violation of these Terms;
- your violation of applicable law;
- your violation of any third-party rights;
- your business operations, projects, jobs, worksites, documents, communications, payments, contracts, or customer relationships;
- your failure to obtain required notices, permissions, consents, authorizations, or professional review; or
- your interactions, agreements, payments, disputes, work, communications, or transactions with any contractor, homeowner, subcontractor, supplier, customer, vendor, user, or third party.
28. Changes to the Services
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, subject to applicable law and any written agreement that expressly states otherwise.
29. Changes to These Terms
We may update these Terms from time to time.
If we make material changes, we will post the updated Terms and revise the effective date.
Where required by law, we may provide additional notice.
Your continued use of the Services after the updated effective date constitutes your acceptance of the revised Terms.
30. Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Except to the extent prohibited by law, any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in New York County, New York, and each party irrevocably submits to the personal jurisdiction and venue of those courts.
Nothing in this section limits rights that may not be waived under applicable consumer protection, privacy, subscription, or other applicable laws.
31. Miscellaneous
These Terms, together with any applicable order form, subscription terms, product-specific terms, policies, and the Privacy Policy, constitute the entire agreement between you and GridHome Group regarding the Services.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision is not a waiver of our right to do so later.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, asset sale, financing, or similar transaction.
No third-party beneficiary rights are created unless expressly stated.
32. Contact
GridHome Group LLC
New York, NY
Email: contact@gridhomegroup.com
Legal notices may be sent to:
GridHome Group LLC
c/o Northwest Registered Agent LLC
418 Broadway, STE N
Albany, NY 12207