These Terms of Service (“Terms”) govern your access to and use of the websites, applications, platforms, and related services operated by GridHome Group LLC (“GridHome Group,” “we,” “us,” or “our”), including services made available under the GridHome Group, LocalProRepairs, TradeHomeBase, and TradeFieldWork brands, including gridhomegroup.com, tradehomebase.com, tradefieldwork.com, and localprorepairs.com, together with any related webpages, hosted applications, communications, and support services we make available (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using the Services, you represent that you have read, understood, and agree to these Terms and our Privacy Policy.

If you are using the Services on behalf of a company, contractor, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” includes both you and that entity.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Services. You may use the Services only in compliance with applicable law.

3. Description of Services

GridHome Group provides software and digital resources for construction-related workflows and homeowner education.

LocalProRepairs provides educational and planning resources, including repair cost guides, hiring checklists, maintenance information, and budget estimation tools.

TradeHomeBase provides residential construction and project management software, including tools for estimating, proposals, contracts, job management, invoicing, document handling, homeowner-contractor collaboration, and related workflows.

TradeFieldWork provides construction management software for trade contractors and project teams, including tools for bids, estimates, proposals, contracts, RFIs, submittals, change orders, invoicing, closeout, document management, and related operational workflows.

Features, functionality, and availability may vary by product, subscription plan, configuration, or user role. We may update, modify, add, or remove features from time to time.

4. Platform Role; No Construction or Professional Services

GridHome Group provides software and informational tools only. We are not a contractor, subcontractor, supplier, architect, engineer, construction manager, project manager, insurer, surety, broker, payment intermediary, or employer of any user.

We do not:

• perform construction work;
• supervise jobsites;
• guarantee project completion, quality, legality, safety, code compliance, licensing, insurance, qualifications, pricing, scheduling, or workmanship;
• verify the identity, background, licensing, bonding, insurance, references, or credentials of users unless we expressly state otherwise in writing; or
• provide legal, tax, accounting, insurance, architectural, engineering, or other professional advice.

Any bid, estimate, proposal, contract, invoice, schedule, or other document created, transmitted, or stored through the Services is solely the responsibility of the users involved. Any agreement formed through or in connection with the Services is solely between the relevant parties, not with GridHome Group.

5. Informational Content Disclaimer

Content provided through LocalProRepairs or any educational, estimation, budgeting, workflow, template, or guidance feature of the Services is for general informational purposes only. It is not professional advice and should not be relied on as a substitute for independent judgment or advice from licensed professionals.

You are solely responsible for evaluating and verifying any information before acting on it.

6. Accounts and Registration

To access certain features, you must create an account. You agree to:

• provide accurate, current, and complete registration information;
• keep your information updated;
• maintain the confidentiality of your login credentials;
• promptly notify us of any unauthorized use of your account or suspected security incident; and
• accept responsibility for activity that occurs under your account, whether or not authorized by you, to the maximum extent permitted by law.

If your account is created for an organization, the organization may designate administrators who can manage user access, settings, data, and permissions for that account.

7. Subscription, Billing, and Payment

Certain Services require a paid subscription or other paid fees. By purchasing or subscribing, you agree to:

• pay all fees, charges, and applicable taxes disclosed at the time of purchase;
• provide and maintain valid billing information;
• authorize us and our payment processors to charge your payment method for recurring subscription fees and other amounts you authorize; and
• remain responsible for all charges incurred under your account.

Unless otherwise stated at purchase, subscriptions automatically renew for the same billing period until canceled. You may cancel at any time, but cancellation will take effect at the end of the then-current billing period unless applicable law requires otherwise.

Except as required by law or expressly stated by us in writing, fees are non-refundable. We may change pricing, plans, or billing terms on reasonable advance notice.

8. Free Trials and Promotional Offers

If we offer a free trial or promotional pricing, the specific terms of that offer will be disclosed at sign-up. Unless we state otherwise, a free trial or promotional offer may automatically convert to a paid subscription at the end of the trial or promotional period unless canceled before then.

We may modify or terminate promotions at any time, subject to applicable law.

9. Your Content

“Your Content” means data, files, documents, images, text, messages, forms, contracts, project records, and other materials that you or your authorized users upload, submit, generate, transmit, or store through the Services.

You retain ownership of Your Content, subject to the rights you grant to us in these Terms.

You grant GridHome Group a limited, non-exclusive, worldwide, royalty-free license to host, copy, store, transmit, display, modify as technically necessary, and otherwise process Your Content solely to:

• provide, maintain, secure, and improve the Services;
• prevent fraud, abuse, or security incidents;
• provide support requested by you;
• comply with law or valid legal process; and
• enforce these Terms.

You are solely responsible for Your Content and for obtaining all rights, notices, permissions, and consents necessary for us to process it as contemplated by these Terms. You represent and warrant that Your Content and your use of the Services will not violate applicable law, contract terms, confidentiality obligations, intellectual property rights, privacy rights, publicity rights, or other third-party rights.

10. Customer Responsibilities

You are solely responsible for:

• your business operations, projects, jobs, bids, proposals, contracts, invoices, and communications;
• compliance with construction, employment, safety, permitting, licensing, tax, and data protection laws applicable to your business;
• the accuracy, completeness, legality, and enforceability of documents and information you create or use through the Services;
• obtaining any required notices, authorizations, and consents from your employees, subcontractors, customers, homeowners, vendors, and other individuals whose information you submit to the Services; and
• independently reviewing any template, automated draft, estimate, recommendation, workflow output, or document generated through the Services before use.

11. Automated Features

Certain features may provide automated outputs, such as estimates, budget ranges, scheduling suggestions, text generation, document analysis, classifications, or workflow recommendations. These outputs are provided for convenience and informational purposes only. They may be incomplete, inaccurate, or unsuitable for your circumstances.

You are solely responsible for reviewing, validating, and approving any automated output before relying on it or sharing it with others.

12. Data Processing Roles

For personal data we process for our own business purposes, including account administration, billing, customer support, security, fraud prevention, product analytics, legal compliance, and service administration, GridHome Group acts as an independent controller, business, or equivalent role under applicable law.

For customer-submitted personal data that we process solely on behalf of a customer in providing the Services, GridHome Group acts as a processor, service provider, contractor, or equivalent role under applicable law.

You are responsible for determining whether your use of the Services requires notices, consents, contractual terms, or other compliance measures under applicable privacy or data protection laws. If required by law or mutually agreed, the parties may enter into a separate data processing addendum.

13. Acceptable Use

You may not, and may not permit any other person to, use the Services to:

• violate applicable law, regulation, or court order;
• infringe, misappropriate, or otherwise violate third-party rights;
• upload or transmit malware, viruses, ransomware, or other malicious code;
• interfere with, disrupt, or compromise the integrity, availability, or security of the Services;
• access or attempt to access non-public areas of the Services, other users’ accounts, or related systems without authorization;
• reverse engineer, decompile, disassemble, or attempt to derive source code from the Services except to the extent prohibited by law;
• scrape, crawl, index, mine, or extract data from the Services by automated means without our prior written consent;
• use the Services to create, train, or improve a competing database, software product, or automated system using our content, interface, or non-public outputs;
• send spam, deceptive messages, or unlawful marketing communications;
• upload content that is unlawful, defamatory, fraudulent, harassing, abusive, obscene, or discriminatory; or
• use the Services for any purpose outside their intended functionality.

14. Third-Party Services

The Services may interoperate with, integrate with, or link to third-party services, including payment processors, cloud infrastructure providers, email providers, communications tools, and external applications. Your use of third-party services is governed by those third parties’ terms and privacy practices, not ours.

We are not responsible for third-party services, including their performance, availability, security, legality, or data practices.

15. Payment Processing

Payments are processed by third-party payment providers. We do not store full payment card numbers on our own systems. We are not responsible for errors, delays, chargeback decisions, bank processing issues, or disputes caused by payment processors or financial institutions.

16. Intellectual Property

The Services, including all software, code, user interfaces, designs, text, graphics, logos, audiovisual content, compilations, and other materials provided by us, are owned by or licensed to GridHome Group and are protected by intellectual property and other applicable laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services during the applicable subscription term or permitted access period, solely for your internal business use or personal use, as applicable.

Except as expressly permitted by us in writing, you may not copy, reproduce, modify, distribute, sell, sublicense, lease, publicly display, publicly perform, republish, or create derivative works based on the Services.

GridHome Group, LocalProRepairs, TradeHomeBase, and TradeFieldWork, and their associated logos, names, and branding, are trademarks or trade names of GridHome Group LLC or its affiliates. You may not use them without our prior written consent.

17. Feedback

If you provide suggestions, comments, enhancement requests, or other feedback regarding the Services, you grant us a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, modify, disclose, and exploit that feedback for any lawful purpose without restriction or compensation to you.

18. Service Availability; Changes; Beta Features

We do not guarantee that the Services will be uninterrupted, error-free, or available at all times. The Services may be unavailable due to maintenance, outages, upgrades, capacity limits, third-party failures, or events beyond our control.

We may modify, suspend, or discontinue any part of the Services at any time. We may designate certain features as alpha, beta, pilot, early access, or similar. Those features may be incomplete, may change materially, and are provided on an “as is” basis with no service commitments.

19. Security and Backups

We will use commercially reasonable measures to protect customer account data and Your Content in our possession from unauthorized access, use, alteration, or disclosure. You acknowledge, however, that no method of storage or transmission is completely secure.

You remain responsible for keeping your own copies and backups of critical information.

20. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” GRIDHOME GROUP DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, GRIDHOME GROUP DOES NOT WARRANT THAT:

• the Services will meet your requirements or expectations;
• the Services will be uninterrupted, timely, secure, or error-free;
• any data, output, estimate, budget range, recommendation, template, or document generated by the Services will be accurate, complete, enforceable, or suitable for your needs; or
• any defects will be corrected.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDHOME GROUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, GRIDHOME GROUP WILL NOT BE LIABLE FOR CLAIMS OR LOSSES ARISING FROM:

• construction project outcomes;
• delays, defects, code violations, safety issues, or property damage;
• disputes between homeowners, contractors, subcontractors, vendors, or other users;
• reliance on bids, estimates, schedules, proposals, contracts, invoices, templates, guidance, or automated outputs;
• unauthorized access to your account caused by your failure to safeguard credentials; or
• the acts or omissions of third parties.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDHOME GROUP’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO GRIDHOME GROUP FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE NOT PAID US ANY FEES.

Nothing in these Terms excludes or limits liability to the extent such liability cannot be excluded or limited under applicable law.

22. Indemnification

You agree to defend, indemnify, and hold harmless GridHome Group and its officers, directors, employees, affiliates, contractors, licensors, and agents from and against any claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your Content;
• your use or misuse of the Services;
• your violation of these Terms;
• your violation of applicable law; or
• your infringement or violation of any third-party rights.

We may assume exclusive control of the defense of any matter subject to indemnification by you, and you agree to cooperate with us in that defense.

23. Suspension and Termination

We may suspend or terminate your access to all or part of the Services immediately if:

• you breach these Terms;
• you fail to pay amounts when due;
• your use presents a security risk or may harm us, the Services, or other users;
• we suspect fraud, unlawful activity, or misuse; or
• we are required to do so by law or a governmental authority.

We may also discontinue the Services or terminate your access on reasonable notice.

You may stop using the Services at any time. You may cancel your subscription through your account settings, if available, or by contacting us at [email protected]. Cancellation does not relieve you of payment obligations already incurred.

24. Effect of Termination

Upon termination or expiration of your account:

• your right to use the Services will cease;
• we may disable access to Your Content;
• we may retain certain information as required by law, for legitimate business purposes, for security, to resolve disputes, to enforce agreements, and pursuant to backup and archival processes; and
• subject to the functionality of the relevant Service and your plan, you should export any data you wish to retain before termination.

Sections that by their nature should survive termination will survive, including ownership, feedback, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and general provisions.

25. Governing Law and Venue

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Except to the extent prohibited by law, any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in New York County, New York, and each party irrevocably submits to the personal jurisdiction and venue of those courts.

26. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the effective date. Where required by law, we will provide additional notice.

Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the revised Terms.

27. General Provisions

These Terms, together with the Privacy Policy and any order form or subscription terms we provide, constitute the entire agreement between you and GridHome Group regarding the Services and supersede prior or contemporaneous understandings relating to the Services.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

No agency, partnership, joint venture, fiduciary, employment, or franchise relationship is created by these Terms.

28. Contact Us

If you have questions about these Terms, contact us at:

GridHome Group LLC
New York, NY
[email protected]